Privacy Policy

The Thula Baba Project (“We”) are committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal information we collect from you, or that you provide to us, will be processed by us. 

Please read the following carefully to understand our views and practices regarding your personal information and how we will treat it. 

By visiting the Thula Baba Project website or social media pages (“our sites”) you are accepting and consenting to the practices described in this policy. 

We are committed to compliance with data protection legislation and to provide donors and partners with the necessary assurance that the Thula Baba Project will act responsibly in processing the personal data that is entrusted to it. 

All Thula Baba Project donors and partners can rest assured that information is processed in compliance with POPI. Should you need further assurance or an undertaking from the Thula Baba Project, please contact the Information Officer, Caroline Isted on this email address:

Our website address is:

What personal data we collect and why we collect it

We will use information given to us to:

Carry out our obligations arising from any contracts entered into between you  and us and to provide you with the information, products and services that you requested from us; provide you with information about other services we offer that are similar to those that you have already acquired or enquired about; provide you with information about services we feel may interest you and is aligned with our service offerings. Ensure that content from our site or the Portal is presented in the most effective manner for you and for your computer; deal with enquiries and complaints made by or about you relating

We will use information gathered to to administer our site, Portal and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes; to improve our site or Portal to ensure that content is presented in the most effective manner for you and for your computer;  to allow you to participate in interactive features of our service, when you choose to do so; as part of our efforts to keep our site safe and secure; to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; to make suggestions and recommendations to you and other users of our site (including the Portal) about goods or services that may interest you or them.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

You may give us information about you by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site, subscribe to our services, participate in social media functions on our site, complete a survey, use our login facility (“Portal”) and when you report a problem with our site or Portal. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Information about your visit, including the full Uniform Resource Locators (URL); clickstream to, through and from our site (including date and time); services/products you viewed or searched for; page response times, page errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.  We may receive information about you from Google should you make use of any of our Google integration features. This information will be used solely to render the integration service and will not be used for any other purpose

Who we share your data with

Data is not shared

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we update or erase any personal data we hold about you. We will require a copy of your ID when making such a request. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Additional information

How we protect your data

Should the Thula Baba Project become aware of any unauthorized access to any data by any unauthorized person or third party, or become aware of any other security breach relating to the data of a donor or partner, the we will immediately notify the relevant party. In such an event, we will fully and immediately comply with the applicable laws and shall take the appropriate steps in the circumstances to remedy the data breach. We do not use your information for automated decision making or profiling.

What third parties we receive data from

Our partner organizations supply attendance lists including name, age, race and ID number. The database is encrypted and stored securely. The information is held indefinitely.